CustomerServ's President and Founder, Nick Jiwa hosted an interactive session at the Consero's Customer Experience and Contact Center Forum in Miami, Fl.  This event brings thought leaders and solution providers together for networking, learning, and problem solving for the current challenges faced in the customer experience space today. 

With staffing being one of the most predominant issues for contact centers, Nick discussed in the session, outsourcing challenges faced in 2022. CustomerServ is honored to share our ideas and experiences with fellow leaders in the customer experience and call center community.