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The CustomerServ Blog

Your Feet On The Street: BPO and Call Center Industry Insights

Outsourcing is Broken and How to Fix It: A Podcast

Listen to a down to earth, real world conversation between outsourcing experts Nick Jiwa and Amas Tenumah on the state of today's outsourcing industry. Amas is a speaker, author and customer experience expert. Nick is a tenured contact center outsourcing professional.

 

 

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