South Africa is a rising star
in offshore call center outsourcing.
The South African call center outsourcing and business process outsourcing (BPO) market has emerged as a leading global destination for English and bilingual outsourcing. The South African BPO sector is powered by a young, educated and tech-savvy workforce and a business climate conducive for high quality customer engagement call centers. The South African government is keenly focused on the continuous skills development of its BPO labor force to ensure continued growth and expansion of the BPO sector which offers numerous advantages including: