---
title: Reuters Customer Service & Experience East 2023
description: CustomerServ leaders had the opportunity to take part in Reuters' Customer Service & Experience event in New York.
---

[Company News | CustomerServ ](https://www.customerserv.com/news)

# [Reuters Customer Service & Experience East 2023](https://www.customerserv.com/news/reuters-customer-service-experience-east-2023)

 Written by [CustomerServ](https://www.customerserv.com/news/author/customerserv) | Nov 8, 2023 10:48:33 PM

Nick Jiwa, Founder and President of CustomerServ, and Ray McDairmid, an advisor to CustomerServ, had the opportunity to take part in Reuters Customer Service & Experience event in New York. They moderated a panel discussion on the current state of customer experience (CX), the use of AI, and the future of BPO. 

Reuters Customer Service & Experience East 2023 brings together senior leaders from the world’s most influential brands to shape service & experience as disciplines across industry lines.

[View full post](https://www.customerserv.com/news/reuters-customer-service-experience-east-2023)

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